Peace of mind
A very cost effective way of providing IT support
A dedicated team of experts looking after your business, instead of one of your staff struggling to keep up on their own
Your single point of contact for all things IT
Managed Support Agreements
Please note that installation work and additional hours are chargeable at £60 + VAT per hour (20% discount from adhoc). Local site visits are included in the cost of all our support agreements, but visits to some locations may incur a surcharge, depending on distance or travel time from our office.
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Our onboarding process
You are our priority
More often than not, we’ll know about (and be resolving) a problem on your systems before you were even aware of it. Standardised checks are made by the team on a daily basis – if any of these cause us concern, we will either manage the issue ourselves without you needing to get involved or discuss further with you to advise a resolution.
Our capability for full remote access to all supported machines minimises the need for site visits or even to disrupt the end user at all if we can fix an issue behind the scenes for you.
State of the art device monitoring and management